Software & Solutions
UCC provides software and solutions for all your telephony solution needs. Our key solutions are designed to improve your business efficiency and productivity and increase your customer satisfaction. These include applications for UC, call centres, VoIP optimisation, CTI integration and even document process improvement.
Panasonic Call and Contact Centre solutions allow businesses to cost effectively and professionally respond to customers across both voice and multimedia channels to improve response times and customer service.
Call Centre | Reporting | RecordingClick for more
ViBE removes the bandwidth problems that have always been associated with VoIP, allowing calls to be carried over cost effective ADSL. ViBE effectively creates a connection over any link (ADSL, 3G, ISDN or satellite) and prioritises voice data packets meaning the problems with VoIP calls, including jitter and latency, simply stop being problems.
Vibe can provide solutions for Enterprise and SMB, Service Providers, ISP Infrastructure Solutions and PBX resellers,Click for more